Help and FAQ

Sample orders are usually dispatched within 1–2 working days.

Currently, we do not offer finance options. All orders must be paid at checkout.

Delivery times depend on product availability and location.

Please contact customer support within 48 hours of delivery.

Orders can only be changed before dispatch.

Refunds are typically processed within 5–10 working days.

Kerbside delivery means goods are delivered to the nearest accessible point.

You may receive an estimated delivery window on the day.

Accepted payment methods are shown during checkout.

VAT invoices are available in your account or via customer support.

International shipping options may be available upon request.

All prices are shown inclusive of VAT unless stated otherwise.

Telephone orders may be placed via customer service.

Orders can be cancelled before dispatch.

Yes, our team can assist with area calculations.

Please contact support to check availability or alternatives.

Signature may be required depending on delivery method.

Sample orders are usually dispatched within 1–2 working days.

Currently, we do not offer finance options. All orders must be paid at checkout.

Delivery times depend on product availability and location.

Please contact customer support within 48 hours of delivery.

Orders can only be changed before dispatch.

Refunds are typically processed within 5–10 working days.

Kerbside delivery means goods are delivered to the nearest accessible point.

You may receive an estimated delivery window on the day.

Accepted payment methods are shown during checkout.